Visual and dimensional analysis was performed on the returned device.The reported damage to the delivery catheter and filter was confirmed.The reported difficult to insert was unable to be confirmed due to the condition of the returned unit.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history revealed no indication of a lot specific product quality issue.The investigation was unable to determine a conclusive cause for the reported difficulty.It may be possible that the filter was pulled into the pod too quickly or with excessive force causing damage to the delivery catheter pod and damage to the filter support structure preventing the filtration element from being able to load properly; however, this could not be confirmed.There is no indication of a product quality issue with respect to the design, manufacture, or labeling.
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It was reported that during preparation of the emboshield nav6 embolic protection system (eps), there was difficulty noted when attempting to insert the filter into the delivery catheter pod; therefore, the filter was unable to be loaded.Bunching was noted after attempting to load the filter.Another eps was used to successfully continue the procedure.There was no patient involvement reported and no clinically significant delay reported.Per device analysis it was identified that filtration element support structure was broken, but not separated into two separate pieces.No additional information was provided.
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