Catalog Number 254401014 |
Device Problem
No Apparent Adverse Event (3189)
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Patient Problem
Insufficient Information (4580)
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Event Date 01/01/2023 |
Event Type
malfunction
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Event Description
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The following device was received.Product code: 254401014, lot# bfa1k4l.However, it couldn't be associated with a complaint or any other existing record.As a result, this complaint was created to analyze the returned device.This complaint involves one (1) device.
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Manufacturer Narrative
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Product complaint # (b)(4).Date of event is an unknown date.Additional event information: on 01/22/2024 it was discovered that the device was missing component and deformed.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthese, or its employees that the report constitutes an admission that the product, depuy synthese, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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Manufacturer Narrative
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Product complaint # (b)(4).Investigation summary: the following device was received as blind unit product code: 254401014, lot# bfa1k4l however, it couldn't be associated with a complaint or any other existing record.As a result, this complaint was created to analyze the returned device.This complaint involves one (1) device.The product was returned to depuy synthes for evaluation.The depuy synthes team conducted a visual inspection of the returned device.Visual analysis of the returned sample revealed that attune spacer block had one of the post stripped, additionally the spring is missing.No other defect was found.The observed condition of the device was consistent with a component failure that was caused by exposure to unintended forces like usage of excessive force in a prying motion while trialing.Properly handling and attention to the approved use of the device diminishes the risk of failure.A dimensional inspection of the attune spacer block was unable to be performed due to post manufacturing damage.The overall complaint was confirmed as the observed condition of the attune spacer block would contribute to a device issue.Based on the investigation finding, it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.
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Search Alerts/Recalls
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