H.6.Investigation summary: bd had not received samples, but five (5) photos were provided for investigation.The photos were reviewed and the indicated failure mode for damaged tube was observed.The damage appeared as plastic peeling away from the inside of the tube wall.Additionally, one hundred (100) retention samples from bd inventory were evaluated by visual examination and the issue of damaged tube was not observed.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint has been confirmed for the indicated failure mode of damaged tube.Bd was not able to identify an exact root cause for the indicated failure mode.However, bd can confirm that nothing is introduced to the inside of the tube during manufacturing that could cause this type of damage.Complaints received for this device and reported condition will continue to be tracked and trended.Our business team regularly reviews the collected data for identification of emerging trends.H3 other text : see h.10.
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