Manufacturer¿s investigation conclusion: review of the submitted log files confirmed intermittent driveline fault alarms.Although a specific cause for these alarms could not be conclusively determined through this evaluation, based on previous complaint history and similarly reported events, the driveline faults observed in the submitted log files appear to be consistent with potential driveline wire compromise.The system controller log files contained events and data from 12jan2024 through 31jan2024 and 12feb2024 through 01mar2024.Intermittent, silenced driveline fault alarms were captured on 30jan2024 and 31jan2024.Electrical continuity data recorded in the submitted log files during the driveline fault alarms revealed a continued potential wire conductor breakdown issue with the orange driveline wire in phase 3 (c).No evidence of progression in the potential driveline wire compromise was observed.Despite the observed events, the pump appeared to function as intended at the fixed speed for the duration of the file.Multiple attempts were made to obtain additional information from the customer regarding the event; however, no additional information was provided.The patient remains ongoing on heartmate (hm) ii left ventricular assist system (lvas), serial number (b)(6), and no further related events have been reported at this time.The heartmate ii lvas instructions for use (ifu) and the heartmate ii patient handbook are currently available.Sections 6 and 8 of the hmii ifu, as well as sections 4 and 6 of the hmii patient handbook, provide information on how to care for the driveline; however, all heartmate ii lvad drivelines have the potential for wire/shield breakdown to occur dependent upon length of use and patient handling.These sections address damage due to wear and fatigue of the driveline, and outline indications of driveline damage as well as the how to respond to such events.The patient handbook also instructs the user to call their hospital contact right away if the driveline is damaged (or might be damaged).Section 7 of the hmii ifu and section 5 of the hmii patient handbook address hazard and advisory alarms, as well as how to respond to each alarm condition.Furthermore, the patient handbook contains a section on handling emergencies.No further information was provided.The manufacturer is closing the file on this event.
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