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Model Number BI-PAP FOCUS |
Device Problem
Display or Visual Feedback Problem (1184)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/31/2024 |
Event Type
malfunction
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Manufacturer Narrative
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E1: reporting institution phone number - (b)(6).Reporter phone number - (b)(6).
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Event Description
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Philips received a complaint from the customer, reporting that the bi-pap focus ventilator had blue screen that was turned on, and the alarming device was not operating normally.It was unknown how the issue was found.There was no patient or user harm reported.
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Manufacturer Narrative
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Insufficient information is available to determine the resolution of the event.Multiple good faith efforts (gfe) were performed for further details regarding the event; however, no response was provided.No further details could be obtained regarding the event, and it could not be determined if the customer's issue was resolved or if the device had been repaired.No parts were returned for failure investigation.In the event that parts are returned or if new information is provided, the complaint will be reopened to update the investigation.
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Search Alerts/Recalls
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