The patient reported loss of therapy and shooting pain in their leg.The patient undergoes regular nerve blocks every six months to help with pain management.The transmitters were reprogrammed, the patient is feeling much better, and the reprogramming is helping their pain.
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The unintended stimulation/new pain questionnaire was reviewed for potential causes of the reported issue.The questionnaire was completed by quality with limited information.Potential causes of pain are programming parameters, contraindicating conditions, interference with a non-curonix device, migration, and change in posture or proximity of electrode to target nerve resulting in stimulation of the nerves outside of the target nerve.Attempts to reprogram the transmitters were successful and the issue was resolved.The stimulator is used to treat pain.The cause of the reported issue is due to programming parameters as the transmitters were reprogrammed and the patient's issue was resolved (user error - clinical representative).Rates reviewed at the most recent complaint trending meeting do not indicate a significant increase in unintended stimulation/new pain.Unintended stimulation/new pain issue rates remain acceptably low; thus, capa is not required. unintended stimulation/new pain issue rates will continue to be tracked and trended.
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