A steris service technician arrived onsite to inspect the amsco 1215 cart & utensil washer/disinfector and found that the unit was located on a sloped tiled floor with a previously existing drain at the deepest part of the slope.During the technician's inspection he found that the customer had filled in the previous drain with cement subsequently causing water to accumulate at the slope.The technician stated that the current drain location for the unit is in a corner and built on a slope making it difficult for water to drain.The steris service technician further inspected the amsco 1215 cart & utensil washer/disinfector and found that the door seals were out of adjustment.The technician confirmed that the door seals being out of adjustment were not related to the accumulation of water on the floor.The technician adjusted the door seals, tested the function and operation of the washer/disinfector and confirmed the unit to be operational.The user facility is responsible for repairing the floor drain location.The steris service technician advised user facility personnel to remove the cement from the pre-existing drain before returning the unit to service.No additional issues have been reported.
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