On november 20, 2023, senseonics was made aware of an incident where the patient complained of discrepancy between eversense values and blood glucose (bg) meter values.The patient provided the below examples.1.(b)(6) 2023 22:15 48 mg/dl 140 mg/dl; 2.(b)(6) 2023 21:00 47 mg/dl 66 mg/dl; 3.(b)(6) 2023 21:39 66 mg/dl 134 mg/dl; 4.(b)(6) 2023 08:08 180 mg/dl 213 mg/dl.A review of the glucose data on the data management system (dms) suggested a deviation in the system performance and hence a sensor replacement was approved.There were no adverse events associated with this incident and no medical attention was required.The patient will have the sensor removed.
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This report is being submitted retrospectively as part of an internal review.Based on the initial analysis, the sensor deviated from normal behavior.An rma was issued for further investigation.The investigation analysis on the returned sensor (b)(6) was inconclusive due to a large amount of hydrogel missing over the optics of the sensor.The hydrogel damage is likely to have occurred during the removal procedure.No further investigation is possible for this complaint.As part of resolution, the rma was authorized to offer the user a sensor replacement.
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