The manufacturer received information alleging a check ac power supply error occurred.There was no harm or injury reported.Per the customer they tried a different outlet after it has alarmed and it worked fine.The device did have ecg spikes, the impedance values were red and could have been the cause for the spikes in the heart rate causing the high values.The body position sensor was also causing incorrect readings.The customer indicated that they did not see sensors on the belts.They will check with outside sales to see if they were provided to them.If they have further problems they will call back.No further action is needed at this time.
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