Catalog Number 09005676190 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/07/2024 |
Event Type
malfunction
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Manufacturer Narrative
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The serial number of the e601 analyzer is (b)(6).The investigation is ongoing.
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Event Description
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The initial reporter stated they received questionable results for one patient sample tested with elecsys calcitonin on a cobas 6000 e601 module.A sample collected from the patient on (b)(6) 2024 resulted in a calcitonin value of 1.6 pg/ml.A sample collected from the patient on (b)(6) 2024 resulted in a calcitonin value of 12 pg/ml.This value was reproduced when the sample was repeated.The customer alleges the value was abnormally high and suspects the sample may contain an interfering factor against a component of the calcitonin assay.A sample collected from the patient on (b)(6) 2024 resulted in a calcitonin value of 6.0 pg/ml and it repeated as 6.2 pg/ml.
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Manufacturer Narrative
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The customer confirmed that the issue did not occur with the elecsys calcitonin.The correct reagent used is (b)(6) pct.The questionable results were procalcitonin results.Medwatch fields d1, d2, d4, g1, and g4 have been updated.
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Manufacturer Narrative
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D4 expiration date was updated.The investigation did not identify a specific product problem.The cause of the event could not be determined.Based on the calibration and qc data, there was no evidence of a reagent or instrument problem.
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Search Alerts/Recalls
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