Product complaint # (b)(4).Additional information: h6 component code: g07002 - device not returned.Additional information has been requested and received.Attempts to obtain the device have been made.If further details are received at a later date a supplemental medwatch will be sent.Please clarify, was the drain broken into two or more pieces?=>no.Was leakage detected?=>unk.Was new drain needed to correct the situation?=>no.The damaged drain was clamped soon after the issue was found.If so, was it implanted over a secondary procedure? please perform and document the follow up attempt for product return.=>the device has been received at sukagawa and will be shipped.The device history records were reviewed and the manufacturing criteria was met prior to the release of this lot.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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It was reported a patient underwent an unknown procedure on an unknown date and a drain was used.In the ward / icu, the surgeon noticed the breakage of the drain when he was probably milking it with an alcohol swab.Immediately after that, it was clamped and there were no problems for the patient.There were no adverse consequences to the patient.Additional information has been requested.
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Product complaint # (b)(4).Additional information: d9.H3 evaluation: one complaint sample of drain of around 500 mm was received for evaluation, product was inspected visually, below were detailed observations: 1.Product was cut-off from one end.2.While viewing under 10x zoomed level, one more cut mark also visible nearby the cut-off end.Documents review : during investigation of complaint, batch review of in-process and final packaging inspections, as well as the manufacturing process is performed, these products are reported to be manufactured, inspected, and packaged in conformance with customer's specifications and have been found to be acceptable within all parameters.No discrepancy as per the reported defect is observed.Retention sample review : no negative observation was found.It is suspected that, cut-off end of the drain might have come in contact with some pinned / sharp tool used prior / during surgery, and lead to the defect generation.External factors like mishandling or improper usage at user end could not be ruled out.As per standard practice, 100 % functional test and 100% visual inspection was carried out visually before and after packing of finished goods, prior to the product release.There is no scope to miss such claimed defect, at manufacturing / release stage.The device history records were reviewed and the manufacturing criteria was met prior to the release of this lot.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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