Based on the initial escalation analysis, a return material authorization was authorized for the sensor due to the deviation in the system performance from normal behavior.Although the sensor was not received, the dms data showed there was potential oxidation of the sensor's hydrogel.As part of resolution, the rma was authorized to offer the user a sensor replacement.B4.Date of this report updated to (b)(6) 2024.G3.Date received by manufacturer updated to (b)(6) 2024.H3.Device evaluated by manufacturer? yes.H6.Type of investigation updated to 10.H6.Investigation findings updated to 114.H6.Investigation conclusions updated to 4307.
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