Trackwise#: (b)(4).The device was returned to the factory for evaluation on 02/20/2024.An investigation was conducted on 02/20/2024.A visual inspection was conducted.Signs of clinical use and evidence of blood and charred material were observed.The heater wire and gray silicone insulation of the jaws were observed to be intact with no visual defects.A mechanical evaluation was conducted.The blue toggle was manipulated to open and close the jaws.The jaws opened fully when the toggle was slid backward.Based on the returned condition of the device and investigation results, the reported failure "mechanical problem; jaws will not open completely", was not confirmed.The lot # 3000363947 history record review was completed.There were no ncmrs, rework, or deviations documented for the reported lot number.Based on the dhr/lhr review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.
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