Catalog Number 11522558 |
Device Problem
Air/Gas in Device (4062)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/20/2024 |
Event Type
malfunction
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Manufacturer Narrative
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B3.The date received by manufacturer has been used for this field.H.3.If a device evaluation and/or device history review is completed, a supplemental report will be filed.
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Event Description
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It was reported that bd alaris pump module smartsite infusion set had air in line the following information was received by the initial reporter with the following verbatim: now that the back order of our standard ball set pump tubing has been corrected we are again experiencing air in line issues.Now that the back order of our standard ball set pump tubing has been corrected we are again experiencing air in line issues.
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Manufacturer Narrative
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It was reported by the customer that they are again experiencing air in line issues.No product or photo was returned by the customer.The customer complaint of air bubbles / air in line could not be verified due to the product not being returned for failure investigation.Due to no sample being received, an investigation could not be performed and a root cause could not be determined.A device history record review could not be performed because the lot number is unknown.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.H3.
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Event Description
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No additional information was provided.Material #: 11522558, batch #: unknown.It was reported by the customer that they are again experiencing air in line issues verbatim: rcc received a complaint via email.Email(s) attached.Now that the back order of our standard ball set pump tubing has been corrected we are again experiencing air in line issues.Now that the back order of our standard ball set pump tubing has been corrected we are again experiencing air in line issues.
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Search Alerts/Recalls
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