The mayfield skull clamp was not returned for evaluation after three good faith attempts (gfes) were made.No product id, lot number, or serial number have been provided; therefore, neither device history record (dhr) review or failure analysis can be completed due to the lack of information to perform a complete investigation.The definite root cause of the reported issue could not be determined.However, based on the reported complaint, probable root cause is improper or suboptimal placement of the skull clamp on the patient.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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