Philips received a complaint from the customer biomedical engineer (bme) reporting bipap focus ventilator shut down while the device was in clinical use.There was no report of harm.The patient was transferred to a v60 ventilator to continue therapy.The device was removed from service.A philips remote service engineer (rse) evaluated the issue with bme and confirmed the device logged error 436 cbit indicating a18volt boost monitor failure.The rse referred the bme to troubleshooting recommendations found in the bipap service manual.The rse also provided customer with the end of support documentation for the bi-pap focus ventilator.The discontinuance letter was released july 21, 2014, and noted support would continue for 5 years after the discontinuance date of december 31, 2014.Accessories, supplies, upgrades, and parts associated with the bipap focus ventilator were made available only through the end of support date of december 31, 2019.No repair was performed by philips service.The investigation concludes that no further action is required at this time.
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