Catalog Number 07P57-30 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/11/2024 |
Event Type
malfunction
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Event Description
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The customer observed falsely elevated alinity c calcium results generated on the alinity c processing module for one patient.The following data was provided (reference values 8.4 to 10.2 mg/dl): 21-feb-2024 sid (b)(6) initial alinity c calcium result 15.3 mg/dl (ac05331), repeated on same analyzer 9.9 and 9.7 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer observed falsely elevated alinity c calcium results generated on the alinity c processing module for one patient.The following data was provided (reference values 8.4 to 10.2 mg/dl): 21feb2024 sid (b)(6).01 initial alinity c calcium result 15.3 mg/dl (ac05331), repeated on same analyzer 9.9 and 9.7 mg/dl.No impact to patient management was reported.
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Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, and device history record review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The ticket search by lot indicates that the complaint lot performs as expected for this product.Ticket trending review did not identify any trends.Device history review did not identify any non-conformances or deviations with the complaint lot.Labeling was reviewed and sufficiently addresses the customer¿s issue.Based on the investigation, no systemic issue or deficiency of the alinity c calcium reagent lot 53550un22 was identified.
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Search Alerts/Recalls
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