It was reported that the tubing was defective.One sample model 2426-0007, lot 23119289 was returned for investigation.The set was examined for defects and abnormalities.The tubing was separated from the ysite.No other defects or abnormalities were observed.Upon visual inspection under the microscope, an absence of solvent was observed.The customer complaint was verified and a quality notification was sent to the manufacturer.From the manufacturer's investigation, the possible root cause is due to incorrect solvent application by the assembler.A quality alert was created on april 02nd, 2024 to communicate the problem, reinforce the correct solvent application method and avoid the lack of solvent.A device history record review for model 2426-0007 lot number 23119289 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 04jan2024.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.H3 other text : see h10 below.
|