A1 - patient identifier: (b)(6).All available patient information was included.Additional patient details are not available.This report is being filed on an international product, list number 09p39 that has a similar product distributed in the us, list number 1l75.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Updated d10 - concomitant product to include: alnty i processing modu,03r65-01, (b)(6).The complaint investigation for falsely depressed alinity i cyclosporine results when using alinity i cyclosporine whole blood precipitation reagent kit included a search for similar complaints, and the review of complaint text, trending data, labeling, and device history records.Return testing was not performed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.The ticket search by lot number indicates the product lot was performing as expected.A review of ticket tracking and trending did not identify any trends regarding commonalities for lot number and issue.The device history record was reviewed and did not identify any non-conformances, potential non-conformances, or deviations associated with the list number and complaint issue.Labeling was reviewed and adequately addresses the issue under review.Based on the investigation, no systemic issue or product deficiency was identified for alinity i cyclosporine reagent lot 54150fn00 and alinity i cyclosporine whole blood precipitation regent lot number 311127.
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