Model Number 865350 |
Device Problem
No Audible Alarm (1019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/21/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Philips is in the process of obtaining additional information regarding the reported event and the investigation is ongoing.A follow-up report will be submitted upon completion of the investigation.
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Event Description
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The customer reported a speaker malfunction, no sound was coming from the device.The device was use at time of event, there was no adverse event reported.
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Manufacturer Narrative
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Diagnostic/functional testing was performed at the philips authorized repair facility.Results of functional testing indicate that the speaker produced sound.Although the speaker was confirmed to be functioning per specification during testing it was indicated that there was no sound at the time of the event, the speaker has been replaced per current process.The device was operational after repairs were completed.
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Search Alerts/Recalls
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