This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.New information added to the following fields: b5, d8, d9, e2, e3, g2, h3, h4, h6, h10.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over one (1) year since the subject device was manufactured.The device was not returned to olympus.The customer called the technical assistance center (tac), and during the troubleshooting, they recommended cleaning the scope connectors with alcohol.If the issue persists, they advised sending the device to olympus.However, the customer responded that he would send it to a third party for repair.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely the error code b30 occurred due to poor contact on the scope connector.Olympus will continue to monitor field performance for this device.
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