Catalog Number 319216AM |
Device Problem
Component Missing (2306)
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Patient Problem
Discomfort (2330)
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Event Date 02/18/2024 |
Event Type
malfunction
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Event Description
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It was reported that there were only 2 swabs out of three present in the surestep foley tray system kit.The patient experienced inconvenience.
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be due to "incorrect operation of unit packaging in box".The dhr review could not be performed without a lot number.A labeling review was not performed because labeling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that there were only 2 swabs out of three present in the surestep foley tray system kit.The patient experienced inconvenience.
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Search Alerts/Recalls
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