The reported event was confirmed use related as event states "customer had fecal incontinence".The potential root cause for this failure could be "patient has fecal incontinence or is menstruating and is unaware of their condition or the restrictions of use." the dhr review was not required because the investigation was confirmed use related.The instructions for use were found adequate and states the following: "warnings: never insert the purewicktm female external catheter into vagina, anal canal, or other body cavities.Also states "not recommended for patients who are: ¿ having frequent episodes of bowel incontinence without a fecal management system in place.Recommendations: ¿ prior to connecting the purewicktm female external catheter to hospital wall suction tubing, verify suction function by covering the open end of the suction tubing with one hand and observing the pressure dial.If the pressure does not increase when the line is covered, verify that the tubing is secured, connected, and not kinked.¿ ensure the purewicktm female external catheter remains in the correct position after turning the patient.Remove the purewicktm female external catheter prior to ambulation.¿ properly placing the purewicktm female external catheter snugly between the labia and gluteus holds the purewicktm female external catheter in place for most patients.Mesh underwear may be useful for securing the purewicktm female external catheter for some patients.¿ assess device placement and patient¿s skin at least every 2 hours.¿ replace the purewicktm female external catheter every 8-12 hours or when soiled with feces or blood." h11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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