Manufacturer's investigation conclusion: the reported event of ¿chipping battery contacts¿ was confirmed with the returned 14v battery serial # (b)(6).Visual inspection of the returned 14v battery revealed the metal contacts were corroded.Of note, the corroded area does not contact the electrical contacts within the battery clip/charging slot and did not result in a specific functional issue during testing.The battery was inserted into a test universal battery charger and was accepted for charge with no error code.The battery was charge/discharge tested with an electronic load based battery test system, which met discharge time requirement.A root cause that led to the corroded battery contacts could not be determined through this analysis.14v battery serial # (b)(6) was manufactured on 06oct2022 by the supplier.The battery was received for inspection under batch number 8721601.Heartmate 3 patient handbook rev g, cautions the users to ¿call your hospital contact if you think that, for any reason, any portion of your equipment is not functioning as usual, is broken, or you are uncomfortable with the operation of the equipment.Your hospital contact can check the equipment and order replacements, if needed.Do not try to repair anything yourself.¿ under section 5 ¿alarms and troubleshooting¿ describes all alarms (visual and audible) and what action should be performed when they do occur.Under section 3, powering the system, describes how to use both 14v battery and 14v battery clips.Under section 8, ¿equipment storage and care" describe how to care for and clean all equipment.Heartmate 3 instructions for use rev g, under section d, safety checklists, replace any equipment or system component that appears damaged or worn.No further information was provided.The manufacturer is closing the file on this event.
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