Product complaint # (b)(4).H6:part/ component/ sub assembly term not applicable (g07001).Investigation summary: it was reported that upon removing the adapter from the head the locking ring cracked.All pieces accounted for.It was unknown if there was any surgical delay.The device associated with this report was returned to depuy synthes for evaluation.Investigation revealed that a bottom edge of the reported device is broken off.Broken fragment was not returned for evaluation.Potential cause can be attributed to unintended use error by use of excessive force causing overload of the material.A dimensional inspection was not performed since it was not applicable to the complaint condition.A functional test was not performed since it was not applicable to the complaint condition.The overall complaint was confirmed as the observed condition of the offset taper adapter trial would have contributed to the complained issue.Based on the investigation findings, the potential cause is traced to unintended use error, and it has been determined that no corrective and/or preventative action is proposed.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: the product investigation found no evidence suspecting an error in the manufacturing or material that would be a contributing factor in the reported allegation(s).A manufacturing records evaluation (mre) was not performed.This report is being submitted pursuant to the provisions of 21 cfr, part 803 (and/or part 4, as applicable).This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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