Summary of the event from the manufacturer's perspective and the investigations and interviews conducted: manufacturing documents of the corresponding sn (b)(6) were checked and found to be correct.The investigation of returned catheter revealed the main cause of the error message on the monitor based on a defective catheter.The error (failure of icp-display) of the complained catheter could be reconstructed under laboratory conditions.The visual inspection of the pcb showed clear signs of mechanical stress.Because the pull reserve was exhausted completely the catheter was mechanical stressed.During the high pulling force one wire of the pressure chip was pulled off the soldering pad.Therefore, the icp-measurement failed.Due to the present mechanical manipulation of the catheter, the precautions and instructions according to section 6 of the instructions for use zwo-013 were not sufficiently observed."extreme pull or damage to the catheter with sharp instruments has to be avoided - in particular during removal.Check for completeness after having removed the catheter." - extract from section 6 instructions for use zwo-013 therefore, this complaint is handled as user error (see also attached evaluation summary).
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