Model Number LF1937 |
Device Problem
Material Deformation (2976)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/29/2024 |
Event Type
malfunction
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Event Description
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It was reported the device arrived visibly broken at the jaws with damage to the packaging.The complaint device was replaced and the procedure was reported to have been completed successfully.There was no patient injury, medical intervention, or extended procedure time reported.These are commonly used devices that are readily available.
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Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event Description
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It was reported the device arrived visibly broken at the jaws with damage to the packaging.The complaint device was replaced and the procedure was reported to have been completed successfully.There was no patient injury, medical intervention, or extended procedure time reported.These are commonly used devices that are readily available.
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Manufacturer Narrative
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The device was returned to stryker sustainability solutions for evaluation.The chipboard box was damages on the outside.Wrinkles and creases where seen on the corner and sides of the box.The packaging tray was damage on the corner.There was a crack exposing the device compromising the hermetic seal.The devices was damage at the tip.The jaw was bent and the grey plastic cover was separating form the jaw.The results of the investigation determined that the reported event was confirmed.A review of the dhr supports that the device met all inspection and test criteria prior to release from stryker.Therefore, the most likely root cause was shipping/handling/storage damage subsequent to distribution from stryker.The instructions for use (ifu) state: inspect packaging before opening.The contents of the package are sterile if the package has not been compromised.Do not use the instrument if the sterility has been compromised.If the package is damaged or if it was opened and the instrument not used, return the instrument and the package to stryker.The contents of the package are provided sterile by method of ethylene oxide gas and is for single patient use only.Do not use if there is any evidence of damage to the package.The reported event will continue to be monitored through post-market surveillance.
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Search Alerts/Recalls
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