Based on the review of the batch documentation, lenstec can confirm that all procedures in the manufacturing and packaging of the lens and the cartridge were conducted correctly.Additionally, we have not received any other complaints from these batches.Furthermore, based on the investigation, the damage to the haptic and the optic suggests that the incorrect technique was used to load and eject the lens from the cartridge.Lenstec therefore recommends users to consult the ifu for the correct procedure and technique for loading and ejecting the lens.
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