The patient reported blisters forming on their leg under the wearable.The patient stated that the original blister healed after a couple days of not using the wearable.However, new blisters (in a new area) returned following re-initiating use of the wearable after the original blister had healed.The blister/ irritated skin area is not located near antenna or pocket used to store remote.The clinical representative instructed the patient to assure that the wearable is positioned tightly to avoid slipping or rubbing.Additionally, the clinical representative instructed the patient to wear a thin, minimal sleeve between the wearable and their skin to prevent possible future irritation.The patient has been provided a different breathable shin guard sleeve to use when running with the device that works well.No further issues have been reported.
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The wearable questionnaire was reviewed for potential causes of the reported issue.Potential causes of the reported issue are patient contraindicating conditions and incorrectly sized wearable.The stimulator is used to treat pain.The cause of the reported issue is unknown.The investigation findings do not lead to a clear conclusion about the cause of the reported issue.Therefore, conclusion has been selected as unable to determine root cause.Rates reviewed at the most recent complaint trending meeting do not indicate a significant increase in wearable issues.Wearable issue rates remain acceptably low; thus, a capa is not required at this time.Wearable issue rates will continue to be tracked and trended.
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