H11: the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.Found during evaluation at bd service facility: the probe has a very rainy image due to an internal failure of the probe.H3 other text : evaluation summary findings in h:11.
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