The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the ccd drive pcb fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the ccd drive pcb.In addition, our technician confirmed that the electrical pin connector fluid damage, the lg connector fluid damage, the insertion flexible tube bite damage, the remote control buttons missing, the insertion flexible tube leak, the suction channel leak, and the suction channel kink; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report and/or the risk analysis results, it was evaluated to submit mdr.
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