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Model Number 560BCS1 |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/29/2024 |
Event Type
malfunction
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Manufacturer Narrative
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Device evaluation summary: the reported issue that the unit may not be charging was not verified during service.The service technician spoke with the perfusion team and they were not sure if the unit was left on, or if power was applied while unit was not plugged in.The service technician applied power to unit and it performed as required on battery power.Unit ran all systems while alarming that the power was not applied.Applied external power and alarm went away as required.In the process of further troubleshooting, it was noted that battery would charge, but slower than expected with amperage numbers at.501.Ran calibration checks of power system and all tests passed.The service technician replaced the battery ,12v,6.5 ah, certified as a precaution due to the lower voltage and slow charge.Retested unit, batteries charged at the expected rate and were at the appropriate charge.Ran functional tests and ran unit both on power and off power to ensure no issues.Preventive maintenance was performed per specifications.Note: the instrument was serviced in the facility by a field service technician.The instrument was not returned to a medtronic facility for service/analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event Description
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Medtronic received information that prior to use of a biocon sole 560 instrument, it was reported that the unit may not be charging.The instrument was replaced.There was no patient involvement, so no adverse effect occurred.
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Manufacturer Narrative
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Medtronic received additional information that the replaced battery's lot number is 0012177057.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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