On 03/18/2024, it was reported by a sales representative via (b)(4) that an ar-6485 synergy cw4 arthroscopy pump began fluctuating pressure and flow without anything being done.This occurred during a case where the rinse or lavage function was not pushed, and the pressure was not adjusted.The pump was changed out and the case continued with no patient harm.
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Additional information: -complaint was not confirmed.The complaint allegation failure could not be reproduced.-one unpackaged ar-6485 synergy cw4 arthroscopy pump serial number (b)(6) was returned for evaluation.-the returned device was visually inspected, and no problems were identified.-the returned device was assembled with an ar-6411 lot# 73511090 and ar-6421 lot# 65708975 pump tubing and was tested and evaluated under normal use conditions to see if the issue reported could be reproduced.The pump was connected to the power and turned on.After selecting the desired pressure, the run button was pressed to start the machine upon letting the pump run for 74 minutes with no issues.No changes in the pressure were noted during the time the machine was tested, and the pump consistently maintained at 49-50 with no sudden changes in pressure.-pressure fault test: when the pressure was artificially lowered by removing the inlet from the fluid source, an alarm was triggered, and the device stopped.This behavior is expected¿no problem found.-a clamping test was performed as defined in the user guide (dfu-0212 rev 1 ¿ section 5.2) to simulate an overpressure failure on the pump and to verify if an error message and/or audible alarm would be triggered.The results of the clamp test indicate that the pump triggered an alarm, and the rollers did stop moving.This behavior is expected¿no problem found.-pressure testing evaluation with the pressure calibrator set at 100 and 200 mmhg gave the pump pressure results of 46 and 91, respectively.These results indicated no problem with pressures.- it was noted during the test that the pump motor/rotating parts made a loud noise when running.The cause of this can be attributed to wear and tear of the motor, which is exhibited in the noisy motor and caused by extended usage in the field¿device manufacture date 2018.-refer to investigation photos.
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