Catalog Number 07P70-77 |
Device Problem
High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/01/2024 |
Event Type
malfunction
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Event Description
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The customer reported falsely elevated alinity i free t4 (ft4) results for 3 samples.The customer¿s reference range for free t4 is 0.7-1.48 ng/dl.The following data was provided: sample 1: initial result = 1.53 ng/dl; repeat result = 1.36 ng/dl.Sample 2: initial result = 1.70 ng/dl; repeat result = 1.44 ng/dl.Sample 3: initial result = 1.49 ng/dl; repeat result = 1.22 ng/dl.There was no impact to patient management reported.
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Manufacturer Narrative
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All available patient information was included.Additional patient details are not available.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Manufacturer Narrative
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The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, and in-house testing.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue without indication for any additional issue.An increase in complaints has been observed for lot 57607ud02.A review of tracking and trending for list number 07p70 did identify a related trend regarding commonalities for the complaint lot and issue.However, in-house testing was performed using retained reagent samples of lot 57607ud00 of which 57607ud02 is a sublot containing the same components.Testing met acceptance criteria and the product is performing as expected.A review of the device history record did not identify any non-conformances or deviations associated with the complaint issue.Labeling was reviewed and adequately addresses the issue under review.Based on the investigation, no systemic issue or product deficiency was identified for alinity i free t4 reagent lot 57607ud02.
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Event Description
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The customer reported falsely elevated alinity i free t4 (ft4) results for 3 samples.The customer¿s reference range for free t4 is 0.7-1.48 ng/dl.The following data was provided: sample 1: initial result = 1.53 ng/dl; repeat result = 1.36 ng/dl sample 2: initial result = 1.70 ng/dl; repeat result = 1.44 ng/dl sample 3: initial result = 1.49 ng/dl; repeat result = 1.22 ng/dl there was no impact to patient management reported.
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Event Description
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The customer reported falsely elevated alinity i free t4 (ft4) results for 3 samples.The customer¿s reference range for free t4 is 0.7-1.48 ng/dl.The following data was provided: sample 1: initial result = 1.53 ng/dl; repeat result = 1.36 ng/dl; sample 2: initial result = 1.70 ng/dl; repeat result = 1.44 ng/dl; sample 3: initial result = 1.49 ng/dl; repeat result = 1.22 ng/dl.There was no impact to patient management reported.
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Search Alerts/Recalls
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