Device evaluation: one device was returned for investigation.Visual inspection noted the water tank cover was cracked, reservoir gasket is worn out, and the device has outdated quick connect, printed circuit board (pcb) and power switch.Functional testing confirmed the complaint.Root cause could not be established.The service history review identified there was no indication that the complaint was related to a service of the device within the review period.No action taken due to the condition of the device.It is deemed beyond economical repair and will be scrapped.
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