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Model Number 0600-0783 |
Device Problem
Erratic or Intermittent Display (1182)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/21/2024 |
Event Type
malfunction
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Manufacturer Narrative
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A replacement glidescope core smart cable was provided to the customer and the reported glidescope core smart cable used during the reported event was returned to verathon for evaluation.A verathon technical service representative evaluated the returned smart cable and was able to confirm the reported cable failure.The smart cable passed visual inspection.However, when connected to known, good, test verathon equipment, the smart cable produced poor quality image (pixelated/discolored image).Manipulating the connection between the smart cable's hdmi connector and the imaging device caused the image to split.The customer's glidescope core smart cable failed verathon's device functionality testing.Upon completion of verathon's device evaluation, the customer's smart cable was scrapped due to already being provided a replacement and there being no repairs available for the device.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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Event Description
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A customer reported that during a patient procedure, using a glidescope core smart cable, there was intermittent loss of image while intubating the patient.No delay in procedure, use of a back-up device, or harm to the patient was reported.
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Search Alerts/Recalls
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