The investigation concludes that a discordant low vitros phenytoin (phyt) result was obtained when processing a college of american pathologists (cap) proficiency fluids using two different vitros phyt slide lots on a vitros xt 7600 system.The cause of the discordant low vitros phyt result could not be determined.The acceptable vitros tdm performance verifier results indicate vitros phyt slide lot 2627-0187-9131 in combination with the vitros xt 7600 system is performing as expected.In addition to the acceptable vitros tdm performance verifier results, continual tracking and trending of complaints has not identified any signals that would point to a potential systemic issue with vitros phyt slide lot 2627-0187-9131.It is unknown how the customer completed the correlation test using cap proficiency fluids after the calibration event on (b)(6) 2024.The time frame between test events on the two phyt slide lots as well as sample handling and storage were not provided.Therefore, sample handling cannot be ruled out or confirmed as a contributor of the vitros phyt result obtained after the calibration event.
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