The reported event could be confirmed, since the product was returned for evaluation and matches the alleged failure mode.The device inspection revealed the following: a visual inspection of the returned exhibits signs of excessive usage.The device has significant severe scratches and discoloration marks at multiple sites.Deformation at the proximal end of the device.There is also damage along circumference of the device and as well as deformed thread could be observed.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.No indications of material, manufacturing or design related problems were found during the investigation.A review of the labeling did not indicate any abnormalities.Based on investigation, the root cause was attributed to a user related issue.The failure was caused by the abnormal as well as extensive usage of the usage of the device.If any further information is provided, the complaint report will be updated.
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