The sample was submitted for investigation and tested on a cobas e801 analyzer at the investigation site.The ft4 result was discrepant when compared to the wako accuraseed and abbott alinity methods.The sample was sent to an external laboratory and tested by liquid chromatography with tandem mass spectrometry (lc-ms/ms) and the ft4 results were comparable to the roche results.See the attached data for the additional results.The e801 serial number used at the investigation site was (b)(6).The ft4 iv reagent lot number used at the investigation site was 749372 with an expiration date of 31-oct-2024.From the information provided, a general reagent issue can be excluded.Assays from different manufacturers can generate different results.This relates to the overall setups of the assays, the antibodies used, differences in reference materials and the standardization methodology used.The investigation did not identify a product problem.
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