Device evaluation summary: the reported data of test result was not accurate was not verified during service.The service technician observed that the display temperature fluctuates back and forth between 3 degrees celsius and 7 degrees celsius, the actual measurement temperature is 36.7 degrees celsius, cannot work normally.The issue will be resolved by replacing the controller interface board.Preventive maintenance will be performed per specifications.D9: instrument was serviced at the facility by medtronic field service and was not returned to medtronic service center.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Medtronic received information that prior to use of an act plus instrument, it was reported that the data of test result was not acc urate.The use of the instrument was unknown.There was no patient involvement, so no adverse effect occurred.Medtronic received additional information that the unilateral readings were not accurate.
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