It was reported a patient underwent an atrial fibrillation (afib) procedure with a thermocool® smart touch® sf uni-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole on the pebax surface.Initially it was reported that the catheter force vector displayed inappropriately jumping around on the carto 3 system display.No errors were displayed.The cable was replaced without resolution.The catheter was replaced and the issue resolved.The procedure continued without further incident or harm.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on (b)(6) 2024, observed reddish material inside the pebax.Due to the reddish material inside the pebax, the device was inspected under a microscope and a hole was found on the pebax surface.The event was originally considered non-reportable, however, bwi became aware of a hole on the pebax surface on 25-mar-2024 and have assessed this returned condition as reportable.
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The bwi product analysis lab received the device for evaluation on (b)(6) 2024.The device evaluation was completed on (b)(6) 2024.The device was returned to biosense webster (bwi) for evaluation.A visual inspection, microscopic inspection and screening test of the returned device were performed following bwi procedures.Visual analysis of the returned sample revealed reddish material inside the pebax.Due to the reddish material inside the pebax, the device was inspected under a microscope, and it was found a hole on the pebax surface.Then, the magnetic and force features were tested, and no errors were observed.The force values and the vector were observed within specifications.No force issues were observed.A manufacturing record evaluation was performed, and no internal action was found during the review.The reddish material inside the pebax could be related to the force issue reported by the customer; therefore, the customer complaint was confirmed.The root cause of the pebax damage could be related to the manipulation of the device during the procedure; however, this cannot be conclusively determined.The instructions for use (ifu) contain the following information that should be considered: to ensure accurate force readings, verify that the force reading is near zero when the catheter is not in contact with tissue.If the force reading is not near zero when the catheter is not in contact with tissue, perform zeroing.For the damage on the pebax the ifu states: when cleaning the tip electrode, be careful not to twist the tip electrode with respect to the catheter shaft; twisting may damage the tip electrode bond and loosen the tip electrode or may damage the contact force sensor.In addition, to prevent damage to the catheter tip, use the insertion tube supplied with the catheter to advance or retract the catheter through the hemostasis valve of the sheath.After insertion, slide the insertion tube back toward the handle.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Manufacturer¿s reference number: (b)(4).
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