The product investigation was completed.Device evaluation details: the catheter was returned for evaluation.Biosense webster (bwi) conducted a visual inspection of the returned device.Visual analysis of the returned device revealed a hole on the pebax with internal parts exposed.A manufacturing record evaluation was performed for the finished device number lot 31210956l and no internal action related to the complaint was found during the review.The issues reported by the customer was confirmed.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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