The customer observed falsely elevated alinity i free t4 results.The following data was provided:.On (b)(6) 2024, for sid (b)(6) the initial result was >5.0 ng/l, repeated without dilution and obtained a result of 1.09 ng/dl (normal).On (b)(6) 2024, sid (b)(6) initial result was 4.17 ng/dl, repeated on a different module (b)(6) and the result was 0.90 ng/dl.On (b)(6) 2024, sid (b)(6) initial result was > 5.0 ng/l, repeated without dilution, generated a result of 2.30 ng/l.On (b)(6) 2024, sid (b)(6) -serum initial result was > 5.0 ng/l (b)(6), repeated without dilution, on another instrument (b)(6) which also generated a result > 5.0 ng/l.In a new sample, of plasma material, the result for sid (b)(6) -plasma was 1.22 ng/l.No impact to patient management was reported.
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