Model Number BI70002000 |
Device Problems
Mechanical Problem (1384); Failure to Advance (2524)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/15/2024 |
Event Type
malfunction
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Event Description
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Medtronic received information regarding an imaging system being used outside of a procedure.It was reported that the site drove the system into a wall, and as a result the gantry door would not open. there was no patient involvement.
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Manufacturer Narrative
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H3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Multiple fdd/annex a codes were reported.A150204 was coded for the failure to open the gantry.A05 was coded for the system damage due to the site running the system into a wall.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Manufacturer Narrative
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H3: a medtronic representative went to the site to test the equipment.Testing revealed that the door would not fully close, and the pendant showed that the door was still open.During troubleshooting, it was discovered that the rotor was not properly homed so the door mechanics did not line up.The door was rehomed, and the door cycled as expected.The door mechanics and rotor offset position were inspected, and no other issues could be found.The door was cycled ten times with out further issue.The imaging system then passed the system checkout and was found to be fully functional.H6: fdm b01, fdr c07, fdc d02 are applicable to the system checkout.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Manufacturer Narrative
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A medtronic representative was present at the time of the reported event.Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000442r, ubd: unknown, udi#: unknown.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event Description
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Additional information was received.It was reported that the gantry door was minimally damaged, but the manufacturer representative (rep) was able to pop it back into place.After that, the rep was able to open and close the gantry doors without any issue.
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Search Alerts/Recalls
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