Device evaluation details: the catheter was returned for evaluation and the evaluation has been completed.Biosense webster (bwi) conducted a visual inspection and screening test of the returned device.Visual inspection revealed a hole on the surface of the pebax area.Then, the device was connected to the carto 3 system and no force errors were observed, however, no temperature values were displayed due to an open circuit inside the tip area.A manufacturing record evaluation was performed for the finished device batch number, and no internal actoins were identified.The force issue reported by the customer was not confirmed since no force issues were observed.The potential cause of the damage on the pebax and the open circuit cannot be determined.The instruction for use (ifu) states when cleaning the tip electrode, be careful not to twist the tip electrode with respect to the catheter shaft; twisting may damage the tip electrode bond and loosen the tip electrode or may damage the contact force sensor.In addition, to prevent damage to the catheter tip, use the insertion tube supplied with the catheter to advance or retract the catheter through the hemostasis valve of the sheath.Also, to verify compatibility between the sheath and the catheter, advance the catheter through the sheath prior to insertion.Any sheath < 8.5 f is contraindicated.Also, the instructions for use contain the following warning stated in the carto 3 system manual: if the radiofrequency (rf) generator does not display temperature, verify that the appropriate cable is plugged into the rf generator.As part of biosense webster¿s quality process, all devices are manufactured, inspected, and released to approved specifications.Explanation of codes: investigation findings: material and/or chemical problem identified (c06) / investigation conclusions: cause not established (d15) / component code: sleeve (g04115) were selected as related to the hole in the pebax issue identified by bwi pal.Investigation findings: open circuit (c0205) / investigation conclusions: cause not established (d15) / component code: electrical lead/wire (g02015) were selected as related to the no temperature values displayed due to an open circuit identified by bwi pal.Investigation findings: no device problem found (c19) / investigation conclusions: no problem detected (d14) were selected as related to the customer's reported force sensor issue.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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