Due to the automated manufacturing execution system (mes) system there are controls in the manufacturing process to ensure the product met specifications upon release.The device was returned, and the lot number was confirmed with the packaging returned with the device.During visual inspection, the subject stent was returned partially deployed and protruding out of the microcatheter tip.The distal end of sdw (stent delivery wire) was noted to be kinked/bent.The stent was intact and the stent introducer was not returned.During functional inspection, the microcatheter was flushed, and the sdw was advanced.Friction was noted, and the stent was deployed on the table.The reported event is covered in the device direction for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported event was confirmed during the analysis.The device did not meet specifications when received for complaint investigation based on analysis results.Additional information received indicated that the device was prepared for use as per the directions for use, the device was confirmed to be in good condition prior to use on the patient, continuous flush was set up and maintained and the patients anatomy was described as 'moderately torturous'.The device was analyzed.The returned stent was found to be partially deployed from the microcatheter.The stent was found to be intact.The sdw was found to be kinked/bent.Friction was noted during the functional test.It is probable that the moderately tortuous anatomy may have caused friction, damages to the device and the reported issue.An assignable cause of procedural factors will be assigned to the as reported and as analyzed event of stent difficult/unable to advance or pullback through catheter and to as analyzed events of stent partial deployment and sdw kinked/bent as this complaint appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.
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