Based on the results of the device history record (dhr) review, there is no indication that the device, labeling or packaging failed to meet its specifications when released.During visual/microscopic inspection, the catheter was returned partially stuck inside of a non-stryker catheter.The catheter shaft was seen to be broken/fractured 113 cm from the hub.The catheter shaft was seen to be flat/crushed 3 to 8cm from the catheter tip.The catheter tip was intact.Functional inspection could not be carried out due to the damage noted to the device.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported catheter shaft flat/crushed was confirmed during analysis.The reported catheter shaft friction could not be replicated during device analysis; however, the analysis results are consistent with the reported event.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.The device was returned for analysis.The catheter was returned partially stuck inside of a non-stryker catheter.The catheter shaft was seen to be broken/fractured.The catheter shaft was seen to be flat/crushed.The catheter tip was intact.The as reported events of catheter shaft friction and catheter shaft flat/crushed as well as the as analyzed events of catheter shaft flat/crushed, catheter jammed, catheter shaft broken/fractured during use will be assigned procedural factors as this complaint appears to be associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu, but performance was limited due to procedural factors during use.
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