MEDTRONIC PUERTO RICO OPERATIONS CO. ACTIVA; Stimulator, electrical, implanted, for parkinsonian tremor
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Model Number 37603 |
Device Problems
Display or Visual Feedback Problem (1184); Failure to Power Up (1476)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/08/2024 |
Event Type
malfunction
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Event Description
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It was reported that the power button on the wireless recharger (wr) does not turn on.The patient confirmed that the battery bars on the recharger are lit up, but there are no lights on the power button.It was confirmed that there was a green light on the docking station.Patient services (pss) had the patient do a hard reset on the wr on and off the docking station and attempt to power the device on.The sound was turned off on the wr making it difficult to know/understand the status.The patient attempted to power the wr on after the resets, but stated that the power button was still not turning on.The troubleshooting steps that were taken did not resolve the issue.Pss sent an email to repair to replace the wr.No symptoms were reported.
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Manufacturer Narrative
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Continuation of d10: product id wr9200 lot# serial# (b)(6) implanted: explanted: product type recharger section d information references the main component of the system.Other relevant device(s) are: product id: wr9200, serial/lot #: (b)(6), ubd: , udi#: medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Manufacturer Narrative
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Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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