A review of the device's manufacturing records revealed that the sensor lot met all requirements including sterilization requirements for release.A subcutaneous pocket of 3mm - 5mm deep will be created under the skin and the sensor will be inserted in this pocket.If the insertion pocket is too deep, this would result in inconsistent or weaker connection with the transmitter, affecting the normal functioning.Since the customer mentioned that the sensor was unable to be palpated, the possible reason could be that sensor was inserted deeper than usual.Hence, the customer was advised to go back to hcp for replacement of sensor.When the customer went to hcp, they were able to link sensor and transmitter, but it soon got disconnected.The hcp said they would schedule an appointment for sensor replacement.However, the date has not been scheduled yet.Since this is a procedure related adverse event, this does not require any further investigation.
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On march 25, 2024, senseonics was made aware of an incident where the sensor was unable to be palpated and more pressure needed to be applied to get establish signal between sensor and transmitter.This often resulted in sensor disconnections and the customer was able to use the system normally.The customer was advised to go back to hcp for an additional procedure to get the current sensor removed and to get inserted with a new one.The sensor was inserted on (b)(6) 2023.
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