The biomedical engineer (bme) reported the g7 monitoring unit (g7) had vertical static waveforms during patient use.The bme instructed clinical staff to reboot the unit to resolve the issue.The bme was unable to duplicate the issue on a simulator.No patient harm was reported.The issue began after the software was upgraded to sw 02-28.Nk technical service account manager (tsam) pulled logs for nkc to review.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.The following fields contain no information (ni), an attempt to the obtain information was made, but not provided: a2 - a6.B6 - b7.D10.Attempt # 1: (b)(6) 2024 emailed the bme for all information in the ni list above: the bme replied that the unit was not connected to a cns and did not have any other information requested.
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